Foundation Care Norwich Limited – Website Privacy Notice

When you use this website or contact us, Foundation Care Norwich Limited will collect and process personal data relating to you. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.

What information does Foundation Care Norwich Limited?

The exact information that we collect depends on what you tell us. It is likely to include your name, address and contact details, including email address and telephone number, together with the details of your enquiry. We have put together separate Privacy Notices for job applicants, employees and service users, because we process much more information about individuals in these categories.

We may also automatically collect information about your use of this website via our use of cookies. For more information about how this website uses cookies, please see our Cookies Policy.

Why does Foundation Care Norwich Limited process personal data?

We need to process your personal data in order to deal with your enquiry. We process this information because it is in our legitimate interests to be able to respond to enquiries from members of the public and to effectively manage any contact we have with you. In some cases, we need to process information about you in order to comply with our own legal obligations. For example, if you tell us something that we are required to pass to the relevant authorities, we will do so. We do not expect to process any special categories of data, such as information about your health, ethnic origin, sexual orientation, religion or beliefs. However, if you do choose to tell us this information, we will only use it with your consent and we will not use it for any other purpose.

Who has access to data?

Your information may be shared internally for the purposes of dealing with your enquiry. Foundation Care Norwich Limited will not generally share your data with third parties, unless it is necessary to do so in order to further your enquiry or where we are legally required to pass it to a statutory body. We will not transfer your data outside the European Economic Area.

How does the organisation protect data?

We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our approved employees in the proper performance of their duties.

For how long does the organisation keep data?

We will normally keep information about enquiries for a period of 6 months after we have concluded our contact with you. This is in case you contact us again or we need to contact you. After that period, data is usually deleted. [We do not retain any identifiable personal data about individuals derived from our use of cookies. We do keep analytical information about how our website is used, but no individual can be identified from this information.]

Your rights

As a data subject, you have a number of rights. You can:
• access and obtain a copy of your data on request;
• require the us to change incorrect or incomplete data;
• require us to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• withdraw any consent you have previously given to us; and
• object to the processing of your data where we are relying on our legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please contact Simon Brown Operations and Development Manager. If you believe that Foundation Care Norwich Limited has not complied with your data protection rights, you can complain to the Information Commissioner. Details of how to do so can be found at https://ico.org.uk/make-a-complaint/.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to us. However, if you do not provide certain information, such as your contact details, we will be unable to respond to your enquiry.

Automated decision-making

We do not make decisions about you based solely on automated means.

Further information If you wish further guidance on this Privacy Notice, please contact Simon Brown – Operations and Development Manager

Foundation Care Norwich Limited – Cookies Notice

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies on our website: • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website;

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We use Google Analytics for this purpose; You can find more information about the individual cookies we use and the purposes for which we use them in the table below: Google Analytics Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us understand how our web sites are used. Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout

YouTube videos

YouTube is used by the website to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube Cookies are only installed when you press play. This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.

Foundation Care Norwich Limited is not responsible for any cookies used once the visitor has left the Manton Hall web site.

Facebook – https://www.facebook.com/privacy/explanation

Twitter – https://twitter.com/en/privacy

YouTube – https://support.google.com/youtube/answer/2801895

How you can refuse or opt out of cookies

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout and install the application. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.

Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all.

If you wish to block cookies, please follow the relevant instructions. Take care to ensure that the instructions you select match the type and version of your browser software. We do not share the information collected by the cookies with any third parties other than with Google as set out above. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after two years

Foundation Care Norwich Limited – Terms and Conditions

Content on this web site is copyright Foundation Care Norwich Limited unless otherwise stated. Where copyright applies, visitors can download material for private research, study or in-house use only. Visitors must not copy, distribute or publish any material from this website without written permission from Foundation Care Norwich Limited.

Links are provided for information and convenience only. We cannot accept responsibility for any of the sites linked to, or information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement. We encourage organisations and individuals to create hypertext links to our web site. We do not require such organisations and individuals to request permission to do so. Those creating deep links should be aware that specific page URLs are subject to change without notice.

While we have taken every care to compile accurate information and to keep it up-to-date we cannot guarantee its correctness and completeness. The information provided on this site does not constitute business, medical or other professional advice, and is subject to change. We do not accept responsibility for any loss, damage or expense resulting from the use of this information.

We cannot guarantee uninterrupted access to this web site, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

All feedback to the site made via the ‘Contact us’ or ‘Job Enquiry’ forms is treated in the strictest confidence and we do not send out unsolicited email.